Our Frequently Asked Questions

Why do I need this certification/accreditation?

There are a number of reasons for going ahead with any ISO standard or SSIP accreditation and this will depend on which one you desire. Here’s some examples:

  • Your clients might insist that have one or more of an ISO or SSIP system
  • You may obtain your work via the tendering process which will require you have an ISO system
  • You may want to improve internal processes
  • You may want to be an approved supplier
  • GDPR Compliance
  • You may want to improve/build customer confidence

If this is the case, you will find the following of benefit:

ISO 22301 – Improve business continuity in the event of a disaster or system failure
ISO 9001 – will help you work more efficiently and reduce product and service failures
ISO 27001 – improve information and physical security
ISO 45001 – reduces incidents in the workplace
ISO 14001 – important if you want to help to reduce environmental impacts, waste and be more sustainable.
ISO 17025 – your laboratory needs to demonstrate competence when producing calibration or testing results
CHAS – Demonstrates an understanding of health and safety.

How long does it take to get my desired results?

Typically, most ISO certifications can be achieved in around 3-6 months dependent upon the specific ISO standard or standards being sought. Some may take up to 12 months and will depend on the complexity of your business.

Third-party health and safety accreditations vary from 2-3 weeks for basic accreditation, through to several months for ‘Common Assessment Standard-PAS 91’ accreditation.

How much of my time will you need?

This will vary, again dependent upon the specific ISO standard/s or third-party health and safety accreditations being sought and the complexity of the business. To start the process for any ISO system, your consultant will need to spend a duration of 1-2 days with you (either on site or remotely), whilst they undertake an internal audit of your business and then approximately a month later, half a day for a formal meeting. Thereafter, contact is maintained via telephone or email, unless further visits are agreed at the start of the project. You will then be needed during your formal Stage 1 and Stage 2 assessments but most of this is led by your consultant.

Should a site visit be required by your auditor (where you carry out work on your client’s site) you or a member of your team will need to be available to show your auditor how you carry out a job.

For any SSIP accreditations for example CHAS, minimal involvement is required, and all the work is carried out remotely.

How much support is provided throughout this process?

Synergos Consultancy provides 100% support throughout each and every project from the initial internal audit for an ISO system, right through until certification or accreditation is achieved. We are with you every step of the way.

How flexible is your approach?

We understand that implementing any ISO management system or SSIP accreditation can be quite expensive and that is why we will have as much or as little involvement throughout the process as you would like.  We are always happy to help save you money.  What we will always ensure is that we obtain your desired outcome.

How much will this cost me?

This will vary dependent upon the specific ISO standard/s or SSIP accreditation being sought and the complexity of the business, but we acknowledge that is not the answer you are looking for, so here is a very rough guide.

ISO 9001 – Up to 30 employees – 1 site, providing manufacturing or Installation services, Synergos’ fees will be approximately £4,500 + VAT
CHAS under 5 employees – £315 + VAT

In addition, your chosen certification body’s fees will be in addition and are payable directly to the them, which is an additional cost to consider.

Our Consultants would be happy to discuss your requirements and to provide you with a proposal detailing the steps towards certification or accreditation. What we do guarantee is that our fees are fixed with no hidden costs and interest free credit is available to help you spread the cost.

How long is my certification/accreditation valid for?

Your certificate for most ISO standards will last for 3 years and it is therefore important that you keep up to the necessary requirements. It would be a shame to lose it, after you have worked so hard to gain it.

Each year you will be assessed and every 3 years (for example) a detailed re-assessment will take place where you will receive a new certificate, valid for a further 3 years.

All SSIP accreditations for example, CHAS, Safecontractor etc., will last for 12 months where you will need to apply again, and a new certificate is issued.

How do I maintain my ISO certification/accreditation once it has been approved?

Our consultants will be happy to support you with a maintenance support package, which might be anything from conducting your internal audits annually, right through to managing the entire system for you to ensure compliance is maintained in preparation for your audit by your chosen certification/accreditation body, where we will be in attendance.

What are the next steps?

As soon as the project is given the go-ahead a start date will be agreed, and we will issue you with a contract and your first invoice to secure the booking.
With a team of consultants, we have the flexibility on a start date. We will always try to meet your requirements.

To find out how we can help you, call one of our friendly team on 01484 666160, or drop an email over to info@synergosconsultancy.co.uk

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